Product and Size

Pull out the insoles and and toss the shoes in the washing machine - gentle wool cycle. When they’re done let them air dry with their mold inside. They will go back to their original shape in no time. Don’t put them in the dryer and do not use fabric softener.

Yuool shoes fit true to size for most customers. If you have wide feet or are between sizes, we suggest you size up. For more details you can look at the size chart in the product description.

Delivery and Returns

Delivery in Italy is always free. You should expect to receive your order within 2-3 business days after it ships. Delivery in other European countries costs 15€.

Shoes can be returned/exchanged by day 14 and they do not have to be worn. You have to write an email to info@yuool.it indicating the order number and, in case of an exchange, the new size or color you need. We'll reply to you with all the details for proceeding.

Payment and Invoice

You can pay with credit cards, Paypal or COD. Please note that for COD we apply an extra 5€ charge.
If you need an invoice, please write us an email at info@yuool.it indicating the order number and all the necessary details (i.e. VAT number or fiscal code..etc.).